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Warranty

KSI Labs, LLC products are covered by a 1 year limited warranty if purchased from KSI Labs, LLC or an authorized dealer. This warranty does not cover improper installation, accidental damage, misuse, abuse, improper wiring, operation of the product outside of listed specifications, or any product that has been modified or repaired by anyone other than KSI Labs, LLC. This warranty is transferable provided the original invoice or receipt is still with the unit so that its new owner can prove date and place of purchase.

All warranty returns must be sent freight prepaid to KSI Labs, LLC and be accompanied by the original sales invoice or receipt. For faster warranty service please contact us to request a return authorization code. At the sole discretion of KSI Labs, LLC your product will be either repaired or replaced.

If no defect is found and the product must be shipped back the customer is responsible for return freight, if the product is truly defective the replaced or repaired product will be shipped back prepaid. In the event of shipping damage due to improper packaging of the return the customer is liable for the cost of all damages, necessary repairs, or replacement. Be sure to properly pack your return!

In no event will KSI Labs, LLC be liable for incidental, consequential, or other damages resulting from the use of this product, this includes but is not limited to, damage of hearing, property or person, damage based upon inconvenience or on loss of use of the product, and to the extent permitted by law, damages for personal injury. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. This warranty applies to products sold and used in the United States of America. In all other countries please contact your distributor.

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